Behavioral health care management (BHCM)

• Have severe BH (mental health and/or substance use) issues
• Have two or more BH hospital stays in a 12-month period
• Have three or more BH emergency room visits in a 12-month period
• Have not or cannot access services in the community
• Experience a catastrophic event
• Had several hospital stays in the past
• Have a new diagnosis of a major mental health illness
• Have health or cultural needs that require services from several agencies 

To learn more about care management, call Member Services at 866-738-4116 (TTY: 711). We’re open Monday through Friday, from 8 a.m. to 6 p.m. We’re happy to help.